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| Company: |
Pitney Bowes |
Location: |
Houston - General |
| Salary: |
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Experience: |
Unspecified |
| Status: |
Full Time |
Career Level: |
Experienced (Non-Manager) |
| Category: |
Customer Service |
Phone: |
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| Contact: |
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Title: Customer Service Associate- (FT 35 hours M-F), Houston TX
Location: TX-Houston
Pitney Bowes Management Services is among the fastest growing divisions of Pitney Bowes Inc., a $5 billion global provider of mail and document management services with a business core in mail, reprographics, facsimile, and business solutions.
Since our establishment in 1988, PBMS has provided services to Fortune 500 companies around the world by focusing on business support and information processing through technology, processes and people. We offer on-site management of correspondence and high-volume production mail, reprographics, facsimile, records, desktop publishing, electronic documents, print-on-demand, as well as print and business recovery solutions.
PBMS is currently seeking aCustomer Servicecandidate who is customer service and career-minded; and, who is able to work in a fast paced production environment.
Duties and Responsibilities:
Handles all incoming/outgoing dock operations
Monitors and maintains all reports related to onsite visitors
Signs in visitors and issues badges; contacts client when escorts are needed
Sets-up onsite safety video for visitors to view
Monitors all courier access and flow at the site
Maintain all logs and reporting documentation as required
Keep manager advised of associate or employee moves or requests, and other related matters
Assist with security and monthly measurement reports as required
Cross-train in all service areas if required
Perform other duties as assigned by management.
This is a short-term position with Pitney Bowes, for a maximum of two years. Pitney Bowes is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
The successful job seeker must be able to demonstrate the following qualifications:
High school diploma or equivalent (GED) required
Minimum of 6 months customer service related experience required
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Keyboarding and windows environment PC skills required
Ability to lift and/or move items up to of 55lbs.occasionally or the maximum allowed by current State law with or without accomodations
Ability to stand, sit and walk for long periods of time with or without accomodations
Flexibility with work schedule if required
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